Tracy-Ann is a Patient Support Specialist who works within the front office team helping patients and providers to get all their needs met day to day. Tracy-Ann is a mother to 5 kiddos who keep her in chaotic harmony with life. Tracy is also a veteran with the US Army where she was Military Police, her specialty being de-escalation without incident. She has spent her whole life with the daily goal of helping others, even if it’s something as simple as giving a smile to someone who didn’t know they needed it.
Occupation:Front Office Specialist
Core skills:Electronic Health Records
Insurance Eligibility & Verification
Social Media Marketing & Management
Certificates:HS Diploma from Lincoln Northstar High School
Location:9100 Andermatt Drive, Suite 1, Lincoln, NE 68526
When Tracy-Ann is not at concerts, baseball games or lounging in her favorite sweats reading some fantasy book, Tracy’s out with her family volunteering their time working with the community. In 2025, when her oldest graduates HS, they plan to start the college journey together. Her dream is to help others with mental health and drug/alcohol abuse and be their support while they learn coping mechanisms to live a fulfilling life. Call or email Tracy-Ann now if you want to know more about Pine Lake Behavioral Health & Medical’s services or to schedule an appointment.